Returns & Refunds

At Coastal Origin, we take pride in creating high-quality, limited-run pieces. To help reduce waste and keep our prices fair, all sales are final.

Returns

We do not accept returns or exchanges for change of mind, incorrect sizing, or personal preference. Please review product descriptions and size information carefully before placing your order.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 72 hours of delivery at info@coastaloriginco.com with:

• Your order number
• A description of the issue
• Clear photos of the item and packaging

We’ll review your request and, if approved, send a replacement or issue a refund at our discretion.

Lost or Stolen Packages

Once an order has been shipped, Coastal Origin is not responsible for lost, stolen, or delayed packages. If your tracking shows your package was delivered but you cannot locate it, we recommend contacting the shipping carrier directly to file a claim.

Order Changes & Cancellations

Because we begin processing orders quickly, we cannot guarantee changes or cancellations once an order has been placed. If you need assistance, please contact us as soon as possible and we’ll do our best to help.

Thank you for supporting Coastal Origin. Your support allows us to continue producing thoughtfully designed, small-batch collections inspired by the California coast.